Contact Us

Have questions about our products? Need design advice or installation instructions? Let us help you!

Do you want to Partner With Us or have a brand that you want to see here at HouseTie?

Our customer service staff is available by phone during business hours.

Emails are usually answered the same business day, and our knowledgeable staff includes a team of dedicated associates with decades of experience.


Mon-Fri: 9 AM to 6 PM 
Sat: 10 AM to 3 PM
Sun: Phone support closed.  Email and text support open

Note:  Holidays or Holiday Weekends may affect hours.  We are closed July 4th and 5th due to the Holiday Weekend and some email support is available.  Shipping Companies do not pick up on July 5th and Tracking will be available again on July 6th.  

800-513-2440 Expect Longer Delays due to UPS and FedEx backlogs

TEXT: 800-513-2440

EMAIL:  Suggested during this extremely busy shipping season

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