Have questions about our products? Need design advice or installation instructions? Let us help you!
Do you want to Partner With Us or have a brand that you want to see here at HouseTie?
Our customer service staff is available by phone during business hours.
Emails are usually answered the same business day, and our knowledgeable staff includes a team of dedicated associates with decades of experience.
CUSTOMER SERVICE AND SALES HOURS (PST):
Mon-Fri: 9 AM to 6 PM
Sat: 10 AM to 3 PM
Sun: Phone support closed. Email and text support open
Note: Holidays or Holiday Weekends may affect hours. We are closed July 4th and 5th due to the Holiday Weekend and some email support is available. Shipping Companies do not pick up on July 5th and Tracking will be available again on July 6th.
PHONE: TOLL FREE
800-513-2440 Expect Longer Delays due to UPS and FedEx backlogs
EMAIL: Suggested during this extremely busy shipping season